Welcome to ICM - Providing Supports to Individuals with Developmental Disabilities in Arkansas
ICM is a non-profit organization that provides services to persons with developmental disabilities across the state of Arkansas. With customers in every county of the state, ICM serves individuals in their home, no matter where in the state they reside.
We respect our customers as strong independent citizens contributing to society and their communities. This is what drives our dedication to inclusion and community integration.
In the late 1980’s the State of Arkansas wanted to find a new way to support individuals with disabilities. Previously, people were being sent out of state for care and the institutionalization rates were extremely high.
The concept of services tailored to not only individual need, but also providing a setting of choice was structured and initiated with the help of individuals with disabilities and their families.
This concept was the Arkansas Medicaid Waiver, today referred to as "waiver." Independent Case Management, Inc. (ICM) was started as a pilot funded by the state to implement this new and innovative approach to service delivery. ICM was the first case management agency in the State of Arkansas developed specifically for individualized services.