WHO WE SERVE
SERVING ADULTS
WITH DISABILITIES
OUR GOAL
To provide personalized home and community-based services to adults with disabilities throughout Arkansas so they can remain independent and thrive in their community.
Our team of professionals includes direct support professionals, therapists, board-certified behavior analysts, registered nurses, and psychological examiners, located across every region of Arkansas.
Upon enrolling in our services, our dedicated team conducts a thorough assessment to tailor a specific plan based on your individual needs. Whether requiring round-the-clock assistance or support with specific tasks a few days a week, we are committed to providing comprehensive and individualized care that matches your specific needs.
What sets us apart is our unwavering commitment to individuality and the belief that people should live in their chosen homes, not institutions. Our approach is driven by this philosophy, ensuring that our services are customized to address each person’s distinct needs and situation, rejecting the one-size-fits-all approach.
WE SERVE THE ENTIRE STATE OF ARKANSAS
We offer 365 days a year, round-the-clock support based on each person’s unique needs.
TRAINING & SAFETY
Our dedicated team members receive extensive training to provide the best support. We have been internationally accredited by the Council on Quality and Leadership, recognizing our commitment to high-quality in-home services.
BRAVO COMMUNITY CENTER
ICM’s community center BRAVO (Bridging Recreational and Vocational Opportunities) provides opportunities for personal growth and professional skill development.
HOW TO RECEIVE ICM SERVICES
Children, adults, and seniors can receive ICM in-home services through two primary means.
MEDICAID
Arkansas Medicaid-eligible individuals with disabilities can access services through the 1915(c) CES Waiver. After eligibility confirmation, they choose a PASSE (Provider-led Shared Savings Entity) like Arkansas Total Care, Summit Community Care, Empower Healthcare Solutions, or CareSource. These PASSEs function as insurance companies overseeing care for Medicaid beneficiaries. Once referred, individuals can select ICM as their Supportive Living provider. BRAVO services can also be accessed through a PASSE or directly with Arkansas Medicaid if an individual is not a PASSE member.
PRIVATE PAY
Adults needing ICM services who are not Medicaid-eligible can pay a private rate for services and BRAVO. To inquire, please call (501) 228-0063.
ICM has listened to us in the past, promptly correcting an issue we had. The therapist they provided was top notch, keeping her work professional. Our son has began to blossom, using words and sentences to ask about things. We were beginning to think that he would never be able to communicate those things, but with the help of having a therapist, he is crossing some milestones!
– Parent
Thank you, Independent Case Management. For over 20 years, you have helped us manage Michael’s needs so that he can continue to live at home. As Michael says, we are so blessed!
– LuAnn Thompson
This a forward thinking organization that truly believes the mission of helping individuals with disabilities living as independently as possible in the community of their choice.
– Tanna Sykes via Google
Our team with ICM has been the biggest blessing! Our moderate-severe autistic son has a sleeping disorder, and they are the only provider to work around this! They are so consistent with our son, professional and kind. They have changed our lives for the better—giving us and our son new tools to better communicate and understand each other. We are forever grateful!!
– Parent
My son began going to ICM in June of 2019. They are very friendly and caring. He is able to get job training on-site and they also have time to socialize which helps to build their social skills. I’m very pleased.