icm because people matter
icm because people matter


ICM strives to maintain the following rights for all people supported:

  • To be free from physical or psychological abuse or neglect, retaliation, humiliation, and financial exploitation.

  • To have control over financial resources, wherever possible.

  • To receive, purchase, have, and use personal property.

  • To actively and meaningfully make decisions affecting one’s own life.

  • To access information pertinent to the individual in sufficient time to facilitate decision-making.

  • To have privacy.

  • To be able to associate and communicate publicly or privately with any person or group of the individual’s choice.

  • To practice the religion of choice.

  • To seek external advocacy services from any organization or person of their choosing at any time or for any purpose.

  • To be free from the inappropriate use of physical or chemical restraint, medication or physician’s order or as a substitute for treatment.

  • To be treated with dignity and respect.

  • To receive due process.

  • To offer input into all services and/or support.

  • To have access to records including information on how funding is accessed and utilized and what services were billed for on the individuals’ behalf.

  • To have informed consent or refusal or expression of choice concerning service delivery, the release of information, concurrent services, and composition of the service delivery team.

  • To have an investigation and resolution of an alleged infringement of rights, the agency will maintain documentation of such investigations.

  • To have the rights and responsibilities of citizenship.

  • To be afforded all other applicable legal and constitutional rights.

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