WHO WE SERVE
Serving seniors in arkansas
At ICM, we understand that the well-being of your loved ones is your top priority. That’s why we’re here to provide exceptional in-home senior services that offer companionship, assistance with daily living, and so much more. We are dedicated to making a positive impact in the lives of Arkansas seniors and their families.
At ICM, we focus on supporting people to live the lives they want in their own homes and communities. Our services are fully customized because we understand that everyone has unique needs and preferences. We put your loved one’s well-being first.
Our team of professionals includes direct support professionals, therapists, board-certified behavior analysts, registered nurses, and psychological examiners, located across every region of Arkansas.
Upon enrolling in our services, our dedicated team conducts a thorough assessment to tailor a specific plan based on your individual needs. Whether requiring round-the-clock assistance or support with specific tasks a few days a week, we are committed to providing comprehensive and individualized care that matches your specific needs.
What sets us apart is our unwavering commitment to individuality and the belief that people should live in their chosen homes, not institutions. Our approach is driven by this philosophy, ensuring that our services are customized to address each person’s distinct needs and situation, rejecting the one-size-fits-all approach.
WE SERVE THE ENTIRE STATE OF ARKANSAS
We offer 365 days a year, round-the-clock support based on each person’s unique needs.
TRAINING & SAFETY
Our dedicated team members receive extensive training to provide the best support. We have been internationally accredited by the Council on Quality and Leadership, recognizing our commitment to high-quality in-home services.
FAQ
ICM strongly believes that all people are created equal and should have the right to live in the home of their choosing, not an institution. Our approach is driven by this belief. ICM customizes its services and supports to address each person’s unique needs and situation instead of a one-size-fits-all approach. ICM Team Members are located throughout every region of Arkansas and include direct support professionals, therapists, board certified behavior analysts, registered nurses, and psychological examiners.
Children, adults, and seniors can receive ICM community supports services through two primary means:
- Medicaid
- Children and adults with disabilities in need of community supports who are Arkansas Medicaid-eligible can apply for services with the Arkansas Department of Human Services. These services are funded through the 1915c Community and Employment Services Waiver. Upon being notified they are eligible to receive services, individuals can select a PASSE (Provider-led Shared Savings Entity) to manage their care. PASSEs are insurance companies that are responsible for overseeing the care provided to Medicaid beneficiaries eligible to receive 1915c Waiver services. The four PASSEs currently licensed in Arkansas are Arkansas Total Care, Summit Community Care, Empower Healthcare Solutions, and CareSource.
- After being referred to a PASSE, the individual can select a provider for Supportive Living. ICM is a provider for Supportive Living.
- Private Pay
- Children, adults, and seniors in need of community supports who are not Medicaid-eligible can pay a private rate for in-home services.
Community Supports are home-based supports and companionship services provided to children and adults with intellectual and developmental disabilities, and seniors. ICM Direct Support Professionals (DSPs) provide support services to ICM customers. ICM refers to the people supported as customers because they can choose to seek services elsewhere at any time. These services include hands-on assistance with daily living and habilitation activities to help develop skills in many life domains (e.g., money management, cooking, shopping, bathing, dressing, and personal hygiene). For instance, one individual being supported by ICM may need hands-on assistance 24 hours a day, seven days a week while another person may only require assistance with meal preparation, shopping, and going to the gym a few days each week.
We prioritize your loved one’s well-being, offer customized services, and maintain high-quality standards with international accreditation. As an Arkansas-based not-for-profit organization, we are mission-driven to support people to live the lives they want in the home and community of their choice.